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Lingyue after-sales service follow-up:
In the case of normal use of Lingyue Optoelectronics products, if the product has quality problems, Lingyue Optoelectronics will provide the following services to follow up:
1) Within 7 days from the date of delivery of the product, if the fault is confirmed by our repair service center, you can choose to enjoy replacement or free repair services or replacement parts.
2) Within 60 days from the date of delivery of the product, you can choose to enjoy replacement or free repair services or replacement parts.
3) Within 12 months from the date of delivery of the product, you can enjoy free maintenance services or replacement parts; more than 12 months, you can enjoy paid maintenance services for life.
Lingyue pre-sale service follow-up:
Pre-sale technical support includes:
1) Understand customer needs and provide value-added services
2) Formulation of technical solutions in sales
3) Preparation of professional and reasonable configuration list
4) Making the location map
5) Production of dynamic pictures of key customers
6) Technical training
Lingyue's service follow-up:
In-sale technical support includes:
1) Professional technical solutions
2) Professional installation and commissioning
3) Professional on-site guidance and training
After the customer confirms the order to order our products, Lingyue Optoelectronics promises to provide customers with samples of goods within 3 working days. After the samples are confirmed, they will enter mass production. The average daily output of the same product is not less than 60 to ensure the progress of the customer's project! The shipping logistics company can be designated by the customer,
The transfer fee is subject to the agreement between the two parties!
The above interpretation right belongs to Lingyue Optoelectronics Company
